COM200: Active Empathic Listening

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Active Empathic Listening [WLOs: 1, 5] [CLOs: 1, 4, 5]

Resources

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Prior to beginning work on this discussion forum, read Chapters 7 and 8 of Making Connections: Understanding Interpersonal Communication, specifically Sections 7.2 and 8.3.(attach below) Also, watch the video below. (transcript attach below)

(Transcript)

To be an effective communicator, you must master the core competency of listening. A willingness to listen during an interaction allows you to understand others, respond appropriately to what they say, and provide helpful feedback. Bevan (2020) describes ideal listening as active and empathic. In this discussion, you will take a listening quiz, and then explain how using active empathic listening can help you improve as a communicator in your personal and professional relationships.

In your initial post,

  • Using and citing Bevan, define active empathic listening. Report on both meaning and significance of the definition, in your own words.
  • Complete this listening quiz (Links to an external site.) and report your results and feedback to the group. It is possible you will have to click an icon that says, “Run Adobe.” If you cannot access this resource, take a similar, text-based version in Bevan (Section 8.3) titled “Self-Test: Bodies’ Active-Empathic Listening Scale.”
  • Explain how you can use active empathic listening to help you improve your communication in your personal interactions or in the workplace.
  • Provide at least one example of exactly how you can change your listening habits and how you will benefit from this change.

For this discussion forum, your initial post should be 300 to 350 words in length.

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