Discussion Forum

Reflect on the logical steps of effective change implementation.

If you have not already done so, read Spector’s Four Steps in your textbook. Here they are below, as well.

Step 1—Redesign considers alternative patterns of behavior.

Step 2—Training and development helps employees acquire required new skills and behaviors.

Step 3—In order to ensure that organizations have employees with required competencies and work behaviors, leadership and management need to reevaluate employee training and development processes.

Step 4—Organizational leaders reinforce the new behaviors through the “hardwiring” of the organization; structures, systems, and technologies.

Answer the following questions:

  • Discuss the advantages of including structures, systems, and technology as part of an organizational change plan after the change rather than before. Consider whether the organizational change starts with employees or with systems.
  • Discuss the impacts on employee behavior when organizational leaders introduce a new organizational change model.


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